CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF STUDY The online food ordering system is one of the latest servicers most fast food restaurants in the western world are adopting. Indian Railways is divided into several zones, which are further sub-divided into divisions. The menu may either be displayed on a board at a prominent place or printed & laminated. Roadways: Roadways are the modes of transportation on land. Each zonal railway is made up of a certain number of divisions, each having a divisional headquarters. Popular Restaurant: this type of restaurant is informal, yet hygienically kept & it is located in a busy area such as bus stands, railway stations, shopping area & so on, catering to the requirements of the middle class & the customers who are in a hurry. This system includes streets, feeder roads, and village roads, catering for a wide range of vehicles and pedestrians along with the modern highway system. To know different modes of transportation, factors that influencing the passengers to differentiate between these modes, and the concept of marketing in the railway. (5+5=10) Q.6. (b) Discuss the factors involved in preparing menus for patients, hospital staff and visitors. (b) Why Marine catering is a complex operation? Some of the innovative developments taken by the ministry of railways in recent time in providing customer friendly catering services have … Q.5. There are a total of sixty-eight divisions. Why marine catering is a complex operation? The rail industry shares some common history with the cruise sector. So, let's get into further details about this industry.… In the case of railways, however, a two-tier process is likely to be involved. Any, or all, of the six above-listed characteristics may be used to segment a market. The vision of the Railway Minister in the 2012-13 railway budget on the improvements in the catering services and the plan to implement the same has been discussed. On Indian Railways, catering services is monitored 24x7, very closely through the following mechanisms:-o Operation of centralized Catering Service Monitoring Cell (CSMC) (toll free number 1800-111-321) for prompt redressal of passenger grievances relating to the catering activities and providing real time assistance to travelling public. In general, however, Canada’s 73,000 kilometres of railway tracks safely transport both people and goods. What are the characteristics of railway catering? First, the railway’s customers will be segmented into broad market or business groups, such as: Commuters 7 Medium-Long Distance Passengers 8 Freight Customers The number of zones in Indian Railways increased from six to eight in 1951, nine in 1952 and sixteen in 2003. (5+5=10) Q.4. Railways; Waterways; Airways; 1. Briefly explain its branches. The hospitality industry is a bustling industry with myriad categories, but customer service is the unifying factor shared by all segments of the industry. The purpose of this chapter is to review the transportation system in general and focus on railroad market in Egypt. And while railways in Canada, and elsewhere, are being forced to innovate, companies like Rocky Mountaineer (see Spotlight On above) give the industry glimmers of hope. economic and social commission for asia and the pacific the restructuring of railways united nations new york, 2003 (a) What is welfare catering? Different sectors of the hospitality industry ensure that traveller's needs are catered to in a holistic manner. OR (a) What are the characteristics of Railway catering? Characteristics Of Transportation Modes Marketing Essay. 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